About Us
A veteran-owned company built on
Palmetto Managed Solutions is a veteran-owned technology company based in Summerville, South Carolina. We exist to give businesses and families reliable technology support from a partner who communicates clearly and stands behind the work.
Brandon Johnson
Founder & CEO
Powered by Integrity. Driven by Solutions.
Our Story
We don't just fix technology problems. We work to prevent them.
Too much of the IT industry runs on confusion: jargon-filled explanations, surprise invoices, and fixes that only last until the next breakdown. Palmetto Managed Solutions was founded to be the opposite of that.
We believe you should always understand what’s happening with your technology — what we found, what we’re doing about it, and why it matters to you. If we can’t explain it in plain English, we haven’t finished the job.
Whether you run a growing business or just want your home technology to work, our goal is the same: be the dependable IT partner you keep for years, not the repair shop you hope to never see again.
Core Values
What we stand for
These aren't wall art. They're the standard every client interaction gets measured against.
Integrity
Do the right thing, even when no one is watching. Especially then.
Reliability
Show up, follow through, and be the partner clients can count on.
Security
Treat every client's data and systems like they're our own.
Communication
Keep clients informed in language they understand — no jargon walls.
Accountability
Own the problem until it's resolved. No excuses, no finger-pointing.
Client Success
Measure our success by whether technology is actually helping you succeed.
Why Choose Palmetto
An IT partner you can actually trust
We built Palmetto Managed Solutions on the same values that carry over from military service: do the job right, communicate clearly, and take responsibility for the outcome.
Veteran Owned
Professional service built around responsibility, discipline, and integrity.
Client Focused
Technology recommendations should solve real customer problems — not sell unnecessary products.
Proactive Support
Find and address problems before they become major disruptions.
Clear Communication
Explain technology in language customers can understand.
Security Minded
Security should be part of every technology decision.
Ready for IT support you can rely on?
Tell us what you need. We'll listen, assess your technology, and recommend a clear plan — in language you can understand.